… the best service, plus expertise.
The Orphéon network’s technical telephone support is at your side to provide you with concrete and, above all, rapid answers because we are well aware of the daily constraints you encounter in the field. Responsiveness and efficiency are our primary concerns..
Our objective is to offer our customers a secure and innovative service, guaranteeing them a high and constant usage rate wherever they are, throughout the country.
Frequentlu asked Questions
You will find on the Frequently Asked Questions page the answers to the most common questions about the practical use of Orphéon, its operation, its infrastructure.
Contact technical information
Your questions about your Hardware:
- Operation of the equipment
- Hardware configuration
- Hardware configuration
- Operation diagnostics
Contact your distributor
Your questions about access to corrections :
- Connection to Orphéon services
- The geographic restriction of a subscription
- The validity of a subscription or package
- Changing connection settings
- Mobile internet connection (SIM card)
- Diagnosis of access to services
Contact technical support
Géodata Diffusion, operator of Orphéon GNSS services, can be reached by telephone, email and postal mail. We respond to you by guiding you step by step to provide you with solutions in real time.
from Monday to Thursdayde 9:00 à 13:00 et de 14:00 à 18:00On Fridayde 9:00 à 13:00 et de 14:00 à 17:00Tél : +33(0)1 69 18 81 60
Mail : support@geodata-diffusion.fr
Géodata Diffusion
Immeuble Le Discovery – Hall BRoute de l’Orme des Merisiers
91 190 Saint-Aubin – France
Contact form
You can also contact us directly using the form below.
Our teams receive all requests and respond very quickly.
